Returns & Exchanges
At Instant Hydration, we stand behind the quality of our electrolyte blends and offer a 30-day satisfaction guarantee on all first-time orders. If our products do not meet your performance standards, we are committed to making it right through a refund or replacement.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the specific reason for your return.
- 2.Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.
- 3.Pack and Ship
Securely pack the unused portion of your product or the unopened containers in their original packaging and drop the parcel at any authorized carrier location.
- 4.Process Refund
Once your return is received at our warehouse, we will issue a full refund to your original payment method within 5-7 business days.